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Purpose
OGG Director web displaying ¡°Error 500¡ªInternal Server Error¡± in the event log window. This issue can also result in successful login to Director web but monitored hosts are shown in red. The domain.log in\domain\servers\ \logs shows: < Mar 3, 2011 10:24:10 PM CST> ?
Troubleshooting Steps
OGG Director server uses WebLogic to host the Director application. Inside the WebLogic domain, WebLogic creates a file based paging store. When weblogic jvm runs low on memory, this is used to page non-persistent messages. Usually, the place is: < weblogic_install>\user_projects\domains\$DomainName\servers\$ServerName\tmp So, for Director environment, it would be < Director_Server_installLocation>\domain\servers\\tmp e.g. \domain\servers\localhost\tmp The suggested solution is:- 1. stop the Director server 2. Take a backup of "tmp" directory: < Dir-server-install>\domains\$DomainName\servers\$ServerName\tmp 3. Delete the tmp directory under < Dir-server-install>\domains\$DomainName\servers\$ServerName\tmp 4. Restart the Director server The tmp directory will automatically be created again when WebLogic needs to cache messages.
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